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Terms of Service

Last updated: March 28, 2026 — Juno Grow Inc.

These Terms of Service (“Terms”) govern your access to and use of the Juno Grow greenhouse intelligence platform (the “Service”) operated by Juno Grow Inc. (“Juno Grow,” “we,” “us,” or “our”). By accessing or using the Service, you agree to be bound by these Terms.

1. The Service

Juno Grow provides an AI-powered greenhouse intelligence platform that integrates with environmental sensors, climate systems, and camera equipment to deliver real-time monitoring, pest detection, growing recommendations, and operational reports.

The Service includes dashboard access, AI chat and voice consultation, automated pest scanning, sensor data visualization, yield forecasting, spray log management, alert systems, and report generation.

Important: AI-Generated Content Disclaimer. The Service incorporates artificial intelligence technology. AI-generated recommendations, analysis, pest identifications, yield forecasts, and other outputs may contain errors or inaccuracies. All AI outputs are provided as decision-support tools only and should be independently verified before acting upon them. You are solely responsible for reviewing and validating any information provided by the Service before making operational decisions. Juno Grow does not guarantee the accuracy, completeness, or reliability of any AI-generated content.

2. Account Registration and Access

Access to the Service is by invitation only. You must be invited by a farm administrator or by Juno Grow directly. You are responsible for maintaining the confidentiality of your account credentials and for all activity under your account.

You agree to provide accurate, current, and complete information during registration and to update such information to keep it accurate.

3. Acceptable Use

You agree not to:

4. AI Features — Advisory Only

Juno Grow’s AI-powered features — including pest detection, irrigation advice, climate recommendations, and yield forecasts — are provided as decision-support tools only and do not constitute professional agricultural, chemical, or scientific advice. You retain full responsibility for all growing decisions, chemical applications, and crop management actions.

Specifically:

5. Your Data

Ownership

You retain all ownership rights in your Farm Data (sensor readings, crop configurations, images, yield records, spray logs, water reports, and other operational data). Juno Grow does not claim ownership of your data.

License to Provide the Service

By using the Service, you grant Juno Grow a non-exclusive, worldwide license to collect, store, process, and display your Farm Data solely for the purpose of providing, maintaining, and improving the Service for you.

Anonymized Data License

You grant Juno Grow a perpetual, irrevocable, non-exclusive, royalty-free license to create Anonymized Data from your Farm Data by irreversibly removing all identifying information (including farm name, business name, owner identity, location, and any other reasonably identifying details). Juno Grow may use Anonymized Data for:

Anonymized Data will only be shared in aggregate form combining data from multiple farms. No Anonymized Data will be shared until Juno Grow holds data from a minimum of five separate farm operations. Recipients of Anonymized Data are contractually prohibited from attempting to re-identify any farm or individual.

You may opt out of Anonymized Data creation at any time by contacting privacy@junogrow.com. Anonymized Data created prior to your opt-out request is not subject to deletion, as it is no longer identifiable to you.

No AI Training

We do not train AI models on your data. All AI processing is performed using third-party services in inference-only mode. Your identifiable Farm Data, images, and transcripts are never used to train, fine-tune, or improve any AI model.

6. Usage Data

By using the Service, you acknowledge that we collect usage and activity data as described in our Privacy Policy. This data is used to monitor the performance, security, and reliability of the Service and to inform product improvements.

7. Image Upload Consent

By uploading images through the Service (including via camera scanning and live video), you confirm that you have the right to share those images and consent to their processing by Juno Grow and our AI service providers for pest detection and crop analysis purposes.

8. Pricing and Payment

Plans

Current pricing is published on our website. All prices are in Canadian dollars unless otherwise specified. Juno Grow reserves the right to change pricing with 30 days’ written notice.

Pilot Period

New customers may receive a 30-day pilot period. During the pilot, the Service is provided free of charge. No automatic charges occur at the end of the pilot — you will only be charged after explicitly agreeing to a paid plan.

Billing

Paid subscriptions are billed monthly in advance. Subscriptions auto-renew unless cancelled with at least 5 business days’ notice before the next billing date.

Setup Fees

A one-time setup fee may apply for gateway configuration, sensor integration, and onboarding. This fee is non-refundable once the setup process has begun.

9. Service Availability

We aim to maintain high availability of the Service but do not guarantee uninterrupted access. The Service may be temporarily unavailable due to maintenance, updates, or circumstances beyond our control. We will provide reasonable notice of planned maintenance where possible.

10. Limitation of Liability

To the maximum extent permitted by law:

11. Indemnification

You agree to indemnify and hold harmless Juno Grow, its officers, directors, employees, and agents from any claims, damages, losses, and expenses (including reasonable legal fees) arising from your use of the Service, your reliance on AI-generated recommendations, your violation of these Terms, or your violation of any applicable law or regulation.

12. Data Export and Termination

Data Export

You may request a full export of your Farm Data at any time in standard formats (CSV, JSON). We will fulfill export requests within 30 days.

Termination by You

You may cancel your subscription at any time with 5 business days’ notice before the next billing date. Upon cancellation, you may request a data export within 30 days.

Termination by Us

We may suspend or terminate your access if you breach these Terms, fail to pay fees when due, or if continued provision of the Service becomes impractical due to regulatory or legal requirements.

Effect of Termination

Upon termination, we will delete your Personal Data and identifiable Farm Data within 90 days, unless retention is required by law. Anonymized Data created prior to termination is not subject to deletion.

13. Intellectual Property

The Service, including its software, design, algorithms, documentation, and branding, is the exclusive property of Juno Grow Inc. and is protected by applicable intellectual property laws. Nothing in these Terms grants you any rights to our intellectual property except the limited right to use the Service as described herein.

14. Export Controls

You agree not to use or export the Service in violation of Canadian, U.S., or other applicable export control laws and sanctions regulations.

15. Dispute Resolution

Governing Law

These Terms shall be governed by and construed in accordance with the laws of the Province of Ontario, Canada. For users located in the EU/EEA or United Kingdom, applicable consumer protection and data protection laws of your jurisdiction shall also apply.

Binding Arbitration

Any dispute arising out of or relating to these Terms shall be resolved by binding arbitration in Ontario, Canada, in accordance with the rules of the ADR Institute of Canada. The arbitrator’s decision shall be final and binding.

Class Action Waiver

You agree that any dispute resolution proceedings will be conducted only on an individual basis and not as a class, consolidated, or representative action.

16. General Provisions

17. Changes to These Terms

We may update these Terms from time to time. We will notify you of material changes by posting the updated Terms on the Service with a revised “Last updated” date. Continued use of the Service after such changes constitutes acceptance of the updated Terms.

18. Contact Us

For any questions about these Terms:

Juno Grow Inc.
Ontario, Canada
Email: legal@junogrow.com