Last updated: March 28, 2026 — Juno Grow Inc.
Juno Grow Inc. (“Juno Grow,” “we,” “us,” or “our”) operates the Juno Grow greenhouse intelligence platform (the “Service”). This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our Service.
We are committed to compliance with the Personal Information Protection and Electronic Documents Act (PIPEDA), the General Data Protection Regulation (GDPR), and the California Consumer Privacy Act (CCPA).
When you register or are invited to use the Service, we collect your name, email address, user role, and farm association. We also record login timestamps and device identifiers for security purposes.
The Service collects environmental sensor data (moisture, conductivity, temperature, humidity, CO2, VPD, DLI), crop configurations, pest detection imagery, yield records, spray logs, water analysis reports, and other operational data transmitted by your greenhouse equipment and entered by your team.
When you use AI features (chat, voice, pest scanning), we process your messages, voice audio, and uploaded images to generate recommendations. Voice audio is processed transiently and is not stored — only text transcripts are retained. AI interactions are processed by third-party AI services in inference-only mode.
We automatically collect detailed information about how you interact with the Service, including: pages and tabs visited, features used, buttons clicked, crop and sensor selections, session start and end times, session duration, heartbeat signals, tab focus and blur events, IP addresses, browser type, device information, and general navigation patterns. We also collect performance and request metadata through Cloudflare Web Analytics. This data helps us understand how the Service is being used, monitor performance, and improve features.
The Service uses essential cookies and authentication tokens to maintain your session and secure your account. These are required for the Service to function and cannot be disabled.
We also collect usage analytics data to understand how the Service is used and to improve its features. This includes tracking page views, feature interactions, tab switches, session duration, and general navigation patterns. This data is collected through our own first-party analytics and through Cloudflare Web Analytics, which processes performance and request metadata. We do not use advertising cookies or third-party advertising trackers.
We use your information to:
For users in the EU/EEA or United Kingdom, we process your data under the following legal bases:
| Processing Activity | Legal Basis |
|---|---|
| Account creation and authentication | Contract performance (Art. 6(1)(b)) |
| Sensor data collection, AI recommendations, alerts, and reports | Contract performance (Art. 6(1)(b)) |
| Pest detection and image analysis | Contract performance (Art. 6(1)(b)) |
| Voice interaction processing | Contract performance (Art. 6(1)(b)) |
| Transactional emails (alerts, verification) | Contract performance (Art. 6(1)(b)) |
| Usage analytics and product improvement | Legitimate interest (Art. 6(1)(f)) |
| Security monitoring and fraud prevention | Legitimate interest (Art. 6(1)(f)) |
| Creation of Anonymized Data for industry insights | Legitimate interest (Art. 6(1)(f)), subject to opt-out |
We may create Anonymized Data from Farm Data by irreversibly removing all identifying information, including farm name, business name, owner identity, location, and any other information that could reasonably identify you, your farm, or any individual.
Anonymized Data may be used for:
We ensure that:
Opt-out: You may opt out of Anonymized Data creation at any time by contacting privacy@junogrow.com. We will stop creating new Anonymized Data from your Farm Data within 30 days of your request.
| Data Type | Retention Period |
|---|---|
| Account information | Duration of service + 90 days |
| Sensor & climate data | Duration of service + 90 days |
| Pest detection imagery | Duration of service + 90 days |
| Crop & yield data | Duration of service + 90 days |
| AI interaction transcripts | Duration of service + 90 days |
| Water analysis reports | Duration of service + 90 days |
| Usage and activity data | Duration of service + 90 days |
| Voice audio | Not stored (transient processing only) |
| Anonymized Data | Retained indefinitely (not Personal Data) |
We use the following categories of third-party service providers to operate the Service. A detailed list of sub-processors is maintained at junogrow.com/subprocessors.
| Provider Category | Purpose | Data Shared |
|---|---|---|
| Cloud Infrastructure | Hosting, database, backups | All farm and user data |
| AI Processing Services | Chat, voice, pest detection inference | Prompts, images, transcripts (not retained by provider) |
| CDN & Security | Content delivery, DDoS protection, TLS, web analytics | IP addresses, request metadata, performance data |
| Email Services | Transactional emails | Recipient email, message content |
| Weather Services | Weather data for recommendations | Farm geographic coordinates only |
We implement industry-standard technical and organizational measures to protect your data, including:
Depending on your jurisdiction, you have the following rights regarding your Personal Data:
To exercise any of these rights, contact us at privacy@junogrow.com. We will respond within 30 days.
In the event of a data breach affecting your Personal Data, we will notify you within 72 hours of becoming aware of the breach, in accordance with GDPR, PIPEDA, and applicable breach notification requirements.
Your data is stored on servers located in the United States. Where data is transferred to other jurisdictions for processing (e.g., AI services), such transfers are governed by Standard Contractual Clauses (for GDPR), PIPEDA’s accountability principle, and the service provider’s own data protection certifications.
The Service is not directed to individuals under the age of 16. We do not knowingly collect Personal Data from children. If we learn that we have collected data from a child under 16, we will promptly delete it.
We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on the Service with a revised “Last updated” date. Continued use of the Service after such changes constitutes acceptance of the updated policy.
For any questions about this Privacy Policy or our data practices:
Juno Grow Inc.
Ontario, Canada
Email: privacy@junogrow.com